LATAM Airlines Customer Service Contacts

LATAM Airlines Group S.A. was founded in 2012 and is a Latin American airline holding company incorporated under Chilean law with its headquarters in Santiago, Chile.

LATAM Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about LATAM Airlines

We receive occasional complaints about LATAM Airlines. Here's a codesharing issue that led to a refund problem.

How to resolve a problem with LATAM Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

LAN and TAM are the two airlines that make up LATAM Airlines.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

LATAM Airlines mailing address

Presidente Riesco 5711
piso 3
Santiago, Chile
https://www.latam.com/en_us/

Customer service resources

Help Center

LATAM Airlines social media channels

LATAM Airlines executive customer service contacts

Primary Contact
Paulo Miranda
Chief Customer Officer
Presidente Riesco 5711
piso 3
Santiago, Chile
paulo.miranda@latam.com

Secondary Contact
Hernan Pasman
Chief Operations Officer
Presidente Riesco 5711
piso 3
Santiago, Chile
hernan.pasman@lan.com

Chief Executive
Enrique Cueto Plaza
Presidente Riesco 5711
piso 3
Santiago, Chile
enrique.cueto@lan.com

How to get professional help with your LATAM Airlines problem

If you need help with a LATAM Airlines problem, you can contact our advocacy team or just push the button.

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