LATAM Airlines Group S.A. was founded in 2012 and is a Latin American airline holding company incorporated under Chilean law with its headquarters in Santiago, Chile.
What you need to know about LATAM Airlines
We receive occasional complaints about LATAM Airlines. Here's a codesharing issue that led to a refund problem.
How to resolve a problem with LATAM Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
LAN and TAM are the two airlines that make up LATAM Airlines.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
LATAM Airlines mailing address
Presidente Riesco 5711
piso 3
Santiago, Chile
https://www.latam.com/en_us/
Customer service resources
LATAM Airlines social media channels
LATAM Airlines executive customer service contacts
Primary Contact
Paulo Miranda
Chief Customer Officer
Presidente Riesco 5711
piso 3
Santiago, Chile
paulo.miranda@latam.com
Secondary Contact
Hernan Pasman
Chief Operations Officer
Presidente Riesco 5711
piso 3
Santiago, Chile
hernan.pasman@lan.com
Chief Executive
Enrique Cueto Plaza
Presidente Riesco 5711
piso 3
Santiago, Chile
enrique.cueto@lan.com
How to get professional help with your LATAM Airlines problem
If you need help with a LATAM Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 25, 2015 and updated on March 26, 2024.