The Discover Card is a credit card issued primarily in the United States.
You can reach the executive team at (302)328-3300. The team’s business hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern time.
What you need to know about Discover
We receive relatively few complaints about Discover. The most common problems are with disputes. Check out our guide to credit card disputes for strategies on handling a chargeback.
How to resolve a problem with Discover
Use the executive customer service contacts after you've exhausted the normal resolution channels. These executives are known to be quite responsive.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Discover mailing address
502 E. Market Street
Greenwood, DE 19950
https://www.discover.com/
Discover social media channels
Discover executive customer service contacts
Primary Contact
Julie Loeger
Executive Vice President
502 E. Market Street
Greenwood, DE 19950
julieloeger@discover.com
Secondary Contact
Carlos Minetti
Executive Vice President of Consumer Banking
502 E. Market Street
Greenwood, DE 19950
carlosminetti@discover.com
Dan Capozzi
Executive Vice President, President - Credit and Card Operations
502 E. Market Street
Greenwood, DE 19950
danielcapozzi@discover.com
Chief Executive
Roger C. Hochschild
CEO
502 E. Market Street
Greenwood, DE 19950
rogerhochschild@discover.com
How to get professional help with your Discover problem
If you need help with a Discover problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 4, 2015 and updated on March 26, 2024.