Instacart Customer Service Contacts

Instacart is an American delivery company based in San Francisco that runs a grocery delivery and pick-up service in the United States and Canada accessible through a website and mobile app.

How to reach a person at Instacart

(888) 246-7822

support@instacart.com

https://www.instacart.com/

Instacart Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Instacart

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Instacart

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Instacart mailing address

Customer Service Resources

Instacart’s customer support phone number is (888) 246-7822.  Live chat is also available through the Help Center in the mobile app which can be found under the Support section.

Instacart members can also reach the company through email at support@instacart.com .

There is a dedicated Senior Support Service, if you are over 60 and need help getting started or with an existing order. The phone number is (844) 981 3433.

Instacart social media channels

Facebook

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Instacart.

Instacart executive customer service contacts