SpiceJet Customer Service Contacts

SpiceJet is an Indian low-cost airline headquartered in Gurgaon, India. It is India’s fourth largest airline by number of passengers carried, with market share of 12.3% as of July 2015. The airline operates more than 270 daily flights to 40 destinations, including 34 Indian and 6 international cities.

How to reach a person at SpiceJet

Main: +91 987 180 3333

custrelations@spicejet.com

http://spicejet.com/

SpiceJet Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

According to the airline, this is their grievance redressal procedure:

1. Passenger first writes to Customer Relations on custrelations@spicejet.com and SpiceJet’s Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care.
2. If you are not satisfied with the response of SpiceJet’s Customer Relations, then you may contact the Nodal Officer quoting your unique Customer Relation Number at nodalofficer@spicejet.com
3. If you are still not satisfied and wish to appeal, you may appeal with our Appellate Authority at appellateauthority@spicejet.com quoting your unique Customer Relation Number.

What you need to know about SpiceJet

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with SpiceJet

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

SpiceJet mailing address

SpiceJet social media channels

Facebook

Twitter

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at SpiceJet.

SpiceJet executive customer service contacts