Royal Jordanian Airlines Customer Service Contacts

Royal Jordanian Airlines is the flag carrier airline of Jordan, with its head office in Amman, Jordan. It operates scheduled international services over four continents from its main base at Queen Alia International Airport in Amman. Royal Jordanian (RJ) is a member of the Arab Air Carriers Organization and of the Oneworld global airline alliance.

How to reach a person at Royal Jordanian Airlines

Main: (773) 686-1331

International: +962 6 510 0000

customer.services@rj.com

nycterj@rj.com

chitbrj@rj.com

https://rj.com/

Royal Jordanian Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

For information about filing a complaint, call +962 6 5100000 or contact ibesupport@rj.com. 

What you need to know about Royal Jordanian Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Royal Jordanian Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Royal Jordanian Airlines mailing address

Royal Jordanian Airlines social media channels

Facebook

Twitter

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Royal Jordanian Airlines.

Royal Jordanian Airlines executive customer service contacts

LinkedIn

also try Sawsan Maaiah, Senior Manager at President & CEO’s Office Sawsan.Maaiah@rj.com