Ross Stores Customer Service Contacts

Ross Stores is the largest off-price retailer in the U.S., with 1,409 locations in 37 states, the District of Columbia and Guam. The company also operates 165 dd’s Discounts stores in 15 states.

How to reach a person at Ross Stores

Main: (925) 875-9725

Customer Service: (800) 335-1115

https://www.rossstores.com/

Ross Stores Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Before contacting executives use the contact us page

What you need to know about Ross Stores

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Ross Stores

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Ross Stores mailing address

Ross Stores social media channels

Facebook

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Ross Stores.

Ross Stores executive customer service contacts