The primary services of Barnes and Nobles include selling various types of magazines and books, from paperbacks, children’s books, gifts, music, movies, novels, toys, games, including a cafe which serves Starbucks Coffee.
How to reach a person at Barnes & Noble
Customer Service: 212-633-3300
Barnes & Noble Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Barnes & Noble
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Barnes & Noble
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Barnes & Noble mailing address
122 Fifth Avenue
New York, NY 10011
Barnes & Noble executive customer service contacts
Primary Contact
Emily Meehan
Chief Creative Officer and Publisher
122 Fifth Avenue
New York, NY 10011
emeehan@bn.com
Secondary Contact
Jackie De Leo
Chief Merchandising Officer
122 Fifth Avenue
New York, NY 10011
jdeleo@bn.com
Chief Executive
James Daunt
Chief Executive Officer
122 Fifth Avenue
New York, NY 10011
jdaunt@bn.com
How to get professional help with your Barnes & Noble problem
If you need help with a Barnes & Noble problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 22, 2024 and updated on April 2, 2024.