Vrbo Customer Service Contacts

Vrbo is an online vacation rental marketplace that allows vacationers to rent apartments and homes via their website. It is owned by Expedia.

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Main: 512-782-0805

Toll Free: 877-228-3145

https://help.vrbo.com/category/Contact_Information

https://www.vrbo.com/

Vrbo Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Vrbo

We receive many Vrbo complaints. Almost all of them involve a breakdown of communication between a host and guest, like this recent case involving a promised refund. (Always get everything in writing when dealing with a Vrbo host.) You can find more information about troubleshooting your Vrbo problem in our guide to vacation rentals. This customer had a problem with the company when one of their hosts canceled just 24 hours before.. Also, the company rented out a vacation home that was in poor condition.

How to resolve a problem with Vrbo

The best way to contact Vrbo is through its website or the Vrbo app.  Sign into their account and then can use the chat function to speak to a customer service representative.  You can also request a supervisor through that process, allowing you to begin a paper trail in case you need one later.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Vrbo mailing address

Vrbo social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Vrbo .

Vrbo executive customer service contacts