Marriott is a worldwide hotel chain. It operates Ritz-Carlton, JW Marriott, St. Regis, The Luxury Collection, W Hotels, EDITION, Sheraton, Marriott Vacation Club, Delta Hotels, Le Meridien, Westin Hotels, Renaissance Hotels, Gaylord Hotels, Courtyard by Marriott, Four Points by Sheraton, SpringHill Suites, Protea, Fairfield Inn & Suites, AC Hotels, Aloft, Moxy, Marriott Executive Apartments, Residence Inn by Marriott, TownePlace Suites by Marriott, Element, and Homes and Villas by Marriott.
Customer service resources
Marriott Customer Care
1818 N 90th St
Omaha, NE 68114
What you need to know about EDITION Hotels
Marriott is known for fast and efficient customer service. However, it sometimes fails to do the right thing. Here's one recent case where a customer couldn't get a refund for her Marriott vacation points.
How to resolve a problem with EDITION Hotels
Marriott's executive contacts are generally responsive. Check out our guide to staying in a hotel for guidance.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
EDITION Hotels mailing address
7750 Wisconsin Avenue
Bethesda, MD 20814
https://www.marriott.com/default.mi
EDITION Hotels social media channels
Also, try the Marriott International Twitter account.
EDITION Hotels executive customer service contacts
Primary Contact
Shannon Mistretta-Colo
Vice President, Specialty Services
7750 Wisconsin Avenue
Bethesda, MD 20814
Shannon.Mistretta-Colo@Marriott.com
Secondary Contact
Jodie Larson
Director, Specialty Services
Jodie.Larson@Marriott.com
Chief Executive
Anthony Capuano
CEO and President
7750 Wisconsin Avenue
Bethesda, MD 20814
anthony.capuano@marriott.com
(800) 422-0728
How to get professional help with your EDITION Hotels problem
If you need help with a EDITION Hotels problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 28, 2015 and updated on March 26, 2024.