Cricket Wireless Customer Service Contacts

Cricket Wireless is an American wireless service provider, owned by AT&T. It provides wireless services to ten million subscribers in the United States.

Cricket Wireless Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Before using the contacts the company encourages consumers to email customersuccess@cricketwireless.com

This goes directly to their customer escalations team and the company aims to resolve the issue via this address.

What you need to know about Cricket Wireless

We have been getting reports that the Cricket Wireless executive contacts are difficult to reach or have been ignoring their customers. We don't have an extensive file on Cricket Wireless, although some of the published cases border on the humorous.

How to resolve a problem with Cricket Wireless

Check our guide to fixing any problem with a wireless carrier.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Cricket Wireless mailing address

1025 Lenox Park Boulevard
Atlanta, GA 30319
https://www.cricketwireless.com/

Cricket Wireless social media channels

Cricket Wireless executive customer service contacts

Primary Contact
Christie Brown
Director, Digital Care and Customer Success
1025 Lenox Park Boulevard
Atlanta, GA 30319
cbrown@cricketwireless.com

Secondary Contact
Kristi Turner
Vice President of Operations
1025 Lenox Park Boulevard
Atlanta, GA 30319
kturner@cricketwireless.com

Chief Executive
John Dwyer
President
1025 Lenox Park Boulevard
Atlanta, GA 30319
jdwyer@cricketwireless.com

How to get professional help with your Cricket Wireless problem

If you need help with a Cricket Wireless problem, you can contact our advocacy team or just push the button.

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