MSC Cruises Customer Service Contacts

MSC Cruises is the world’s third largest cruise line and largest privately owned cruise company. It is a Swiss-based European company with deep Mediterranean roots, employing 22,000 staff around the world and with a presence in 45 countries.

How to reach a person at MSC Cruises

Customer Service: (877) 665-4655

postcruisesupport@msccruisesusa.com

https://www.msccruisesusa.com/

MSC Cruises Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The contact center team can be reached Mon-Fri: 8:00 am-11:00 pm EST and Sat-Sun 9:00 am –9:00 pm EST at 877-665-4655

For MSC Voyagers Club Inquiries:
Please email mscvoyagersclub@msccruisesusa.com

What you need to know about MSC Cruises

We get few complaints about MSC cruises. It lost this customer's gift.

How to resolve a problem with MSC Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

MSC Cruises mailing address

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at MSC Cruises.

Yoast Seo executive customer service contacts