Procter & Gamble Customer Service Contacts

Procter & Gamble Co., also known as P&G, is an American multinational consumer goods company headquartered in downtown Cincinnati, Ohio, United States, founded by William Procter and James Gamble, both from the United Kingdom.

Procter & Gamble Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Procter & Gamble

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Procter & Gamble

Like most communication service providers, Procter & Gamble normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Procter & Gamble. You can also refer to the executive contacts below or contact our advocacy team directly.

There is no single customer support email or phone number because the companies are organized by brand.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Procter & Gamble mailing address

1 P&G Plaza
Cincinnati, OH 45202
https://us.pg.com/

Procter & Gamble social media channels

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Procter & Gamble executive customer service contacts

Primary Contact
Marc S. Pritchard
Chief Brand Officer
1 P&G Plaza
Cincinnati, OH 45202
pritchard.ms@pg.com
+1 704-547-6500

Secondary Contact
Damon Jones
Chief Communications Officer
1 P&G Plaza
Cincinnati, OH 45202
jones.dd@pg.com
(513) 983-0190

Shailesh Jejurikar
Chief Operating Officer
1 P&G Plaza
Cincinnati, OH 45202
jejurikar.s@pg.com
+1 513-658-8924

Chief Executive
Jon R Moeller
Chairman, President & Chief Executive Officer
1 P&G Plaza
Cincinnati, OH 45202
moeller.jr@pg.com
(513) 983-3565

Alternative email address:  moeller.j@pg.com

Alternative telephone number:  (513) 983-1100 

How to get professional help with your Procter & Gamble problem

If you need help with a Procter & Gamble problem, you can contact our advocacy team or just push the button.

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