Recreational Equipment Inc. (REI) Customer Service Contacts

Recreational Equipment Inc. (REI) is an American retail company specializing in outdoor recreation gear and sporting goods.  REI headquarters is located in Kent, Washington and they operate over 140 stores located in 33 states.

How to reach a person at Recreational Equipment Inc. (REI)

Main: (253) 395-3780

Customer Service: (800) 426-4840

International: (253) 891-2500

Fax: (253) 891-2523

outdoorschool@rei.com

https://www.rei.com/

Recreational Equipment Inc. (REI) Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Contact Page

Online Contact Form

What you need to know about Recreational Equipment Inc. (REI)

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Recreational Equipment Inc. (REI)

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Recreational Equipment Inc. (REI) mailing address

Recreational Equipment Inc. (REI) social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Recreational Equipment Inc. (REI).

Recreational Equipment Inc. (REI) executive customer service contacts