Megabus.com / Coach USA Customer Service Contacts

CoachUSA is the owner/operator of about 30 separate bus companies, offering scheduled bus routes, charters, motor coach tours and city sightseeing tours (Grey Line New York) in New York, New Jersey and Pennsylvania, as well as 7 states in the north central U.S. and the Canadian provinces of Ontario and Quebec. It also operates Megabus which serves 130 destinations in several Eastern, Southern and Midwestern states, as well as California and Nevada.

How to reach a person at Megabus.com / Coach USA

Customer Service: (888) 970-7233 for Megabus but may work for CoachUSA too

Toll Free: (877) 462-6342

Megabus.com / Coach USA Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Megabus.com / Coach USA

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Megabus.com / Coach USA

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly

CoachUSA is a subsidiary of Stagecoach Group plc, which is headquartered in Perth, Scotland.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Megabus.com / Coach USA mailing address

349 1st St
Elizabeth, NJ 07206
https://us.megabus.com/

Megabus.com / Coach USA social media channels

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Megabus.com / Coach USA executive customer service contacts

Primary Contact
Latisha Bray
Head of Customer Service
349 1st St
Elizabeth, NJ 07206
latisha.bray@coachusa.com

Secondary Contact
Colin Emberson
Vice President, Retail
349 1st St
Elizabeth, NJ 07206
colin.emberson@coachusa.com

Linda Burtwistle
President & Chief Operating Officer at Coach USA
349 1st St
Elizabeth, NJ 07206
linda.burtwistle@coachusa.com

Chief Executive
Martin Griffiths
Chief Executive
10 Dunkeld Road
Perth
Scotland, UK PH1 5TW
martin.griffiths@stagecoachgroup.com
+44 (0)1738 642011

How to get professional help with your Megabus.com / Coach USA problem

If you need help with a Megabus.com / Coach USA problem, you can contact our advocacy team or just push the button.

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