Extended Stay America Customer Service Contacts

Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 760 hotels. Its extended stay brand family includes Extended Stay America Select Suites, Extended Stay America Suites and Extended Stay America Premier Suites.

How to reach a person at Extended Stay America

Main: (980) 345-1600

Customer Service: (980) 345-1600

Toll Free: (800) 804-3724 reservations only

Guest relations: 877-651-2124

guestrelations@extendedstay.com

https://www.extendedstayamerica.com/

Extended Stay America Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Extended Stay America

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Extended Stay America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Extended Stay America mailing address

Extended Stay America social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Extended Stay America.

Extended Stay America executive customer service contacts