Cunard Line is a British/American-owned cruise line with headquarters at Carnival House in Southampton, England. It operates passenger ships and cruises primarily in the North Atlantic.
Cunard Customer service hours:
Monday – Friday 5am – 6pm Pacific Time (8am-9pm ET)
Saturday and Sunday 6am – 3:15pm Pacific Time (9am -6:15pm ET)
For further information about travelling with disabilities email, accessoffice@cunard.com.
Other telephone numbers
customerservices@cunard.co.uk
UK.Reservations@cunard.co.uk
For further information about traveling with disabilities email, accessoffice@cunard.com.
What you need to know about Cunard
Complaints about Cunard are rare. Here's a problem with fuel surcharges.
How to resolve a problem with Cunard
Our guide on how to solve a customer service problem will help you resolve most problems with Cunard. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Cunard mailing address
Cunard Line
Carnival House
100 Harbour Parade, Southampton SO15 1ST 91355
https://www.cunard.com/en-us
Cunard social media channels
Cunard executive customer service contacts
Primary Contact
Nina Kass
V.P. Customer Service at Cunard Line
24303 Town Center Drive
100 Harbour Parade
200
Valencia, CA 91355
nina.kass@cunard.com
Secondary Contact
Tanzin Choudhury CMgr MCMI
Customer Relations Management (CRM) Executive at Cunard
Carnival House
100 Harbour Parade
Southampton, SO15 1ST
tanzin.choudhury@carnivalukgroup.com
Management of the customer service team is one of his responsibilities
Lee
Senior Guest Support Representative,
Office of Mr Sture Myrmell, President, Carnival UK, Carnival House
100 Harbour Parade
Southampton, SO15 1ST
executive.correspondence@carnivalukgroup.com
Chief Executive
Sture Myrmell
President of Carnival UK
Carnival House
100 Harbour Parade
Southampton, SO15 1ST
sturemyrmell@crnivalukgroup.com
How to get professional help with your Cunard problem
If you need help with a Cunard problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 29, 2014 and updated on March 26, 2024.