Compañía Panameña de Aviación, S.A., (commonly referred to simply as “Copa Airlines”) is the flag carrier of Panama. It is headquartered in Panama City, Panama, with its main hub at Tocumen International Airport. It operates flights to North, Central and South America, and the Caribbean. Copa is a subsidiary of Copa Holdings, S.A. as well as a member of the Star Alliance. The airline is also the main operator and owner of Colombian airline AeroRepública, currently known as Copa Airlines Colombia.
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What you need to know about Copa Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Copa Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Copa Airlines mailing address
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
https://www.copaair.com/en/
Copa Airlines social media channels
Copa Airlines executive customer service contacts
Primary Contact
Diana Mizrachi
Senior Director of Customer Experience
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
dmizrachi@copaair.com
Secondary Contact
Daniel Gunn
Senior Vice-President of Operations
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
dgunn@copaair.com
Chief Executive
Pedro Heilbron
Chief Executive Officer
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
pheilbron@copaair.com
+507 304-2677
How to get professional help with your Copa Airlines problem
If you need help with a Copa Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 17, 2014 and updated on March 26, 2024.