Cathay Pacific Customer Service Contacts

Cathay Pacific is the largest airline of Hong Kong, with its head office and main hub located at Hong Kong International Airport.

How to reach a person at Cathay Pacific

Main: +852 2747-3333

Customer Service: (800) 233-2742 (United States)

International: +800 2747 3333 (use international prefix before dialling)

https://www.cathaypacific.com/cx/en_US.html

Cathay Pacific Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Email Contacts

Feedback form

What you need to know about Cathay Pacific

The company responds to most customer complaints in a satisfactory manner. We receive occasional complaints about Cathay Pacific, such as this problem with an award ticket.

How to resolve a problem with Cathay Pacific

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Customer Relations Department
360 Post Street, Suite 300
San Francisco, California 94108

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Cathay Pacific social media channels

Twitter

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Cathay Pacific.

Cathay Pacific executive customer service contacts

LinkedIn

LinkedIn