Mattress Firm Inc. is an American retailing company and mattress store chain based in Houston. It acquired Sleepy’s LLC in 2016.
https://www.mattressfirm.com/customer-service-form.html – (Mattress Firm will typically respond within less than 24 hours)
Live Chat-https://www.mattressfirm.com/ – Click on “Chat With A Sleep Expert” at bottom of page.
What you need to know about Mattress Firm
Mattress Firm Inc. is an American retailing company and mattress store chain based in Houston. It acquired Sleepy’s LLC in 2016.
How to resolve a problem with Mattress Firm
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Mattress Firm mailing address
10201 S. Main Street
Houston, TX 77025
https://www.mattressfirm.com/
Mattress Firm social media channels
Mattress Firm executive customer service contacts
Primary Contact
Tim Bowe
Vice President, Customer Care & Retention
10201 S. Main Street
Houston, TX 77025
Tim.Bowe@mattressfirm.com
+1 703-599-0674
+1 703-587-6970
+1 877-696-6775
+1 540-206-6652
+1 507-634-6346
+1 507-634-4289
+1 704-256-3741
+1 703-729-7807
+1 703-729-0871
+1 505-994-3490
Secondary Contact
Josh Feinberg
Executive VP, Merchandising & Innovation
10201 S. Main Street
Houston, TX 77025
Josh.Feinberg@mattressfirm.com
(346) 718-5113 (Direct)
(702) 445-3951 (Mobile)
(713) 923-1090 *(HQ)
Chief Executive
John Eck
President and Chief Executive Officer
10201 S. Main Street
Houston, TX 77025
John.Eck@mattressfirm.com
(713) 923-1090
john.eck@mfrm.com
How to get professional help with your Mattress Firm problem
If you need help with a Mattress Firm problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on November 28, 2014 and updated on March 26, 2024.