Humana Customer Service Contacts

Humana Inc. is a for-profit health insurance company based in Louisville, Ky.

Humana Inc. Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Humana Inc.

Humana has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Humana Inc.

Like most communication service providers, Humana normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Humana Inc. mailing address

Humana
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
https://www.humana.com/
Telephone:+57 (1) 587-7700

Humana Inc. social media channels

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Humana Inc. executive customer service contacts

Primary Contact
Bonnie Helwig
Executive Assistant to Chief Consumer Officer & Chief Risk & IT Officer at Humana at Humana
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
bhelwig@humana.com

Secondary Contact
Tim Huval
Chief Administrative Officer
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
thuval@humana.com

William Fleming
Segment President
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
wfleming@humana.com

Chief Executive
Bruce Broussard
President and CEO
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
bbroussard@humana.com

How to get professional help with your Humana Inc. problem

If you need help with a Humana Inc. problem, you can contact our advocacy team or just push the button.

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