Croatia Airlines Customer Service Contacts

Croatia Airlines Ltd. is the state-owned flag carrier of Croatia. It is headquartered in Buzin near Zagreb and operates domestic and international services mainly to European destinations. Its main hub is Zagreb International Airport with focus cities being Dubrovnik, Split, and Zadar. Since November 2004, the airline has been a member of Star Alliance.

How to reach a person at Croatia Airlines

International: +385 1 66 76 555

customer.rel@croatiaairlines.hr

contact@croatiaairlines.hr

flyonline@croatiaairlines.hr

https://www.croatiaairlines.com/

Croatia Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

General Customer contact form

Complaints form

What you need to know about Croatia Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Croatia Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Croatia Airlines mailing address

Croatia Airlines social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Croatia Airlines.

Croatia Airlines executive customer service contacts