Malaysia Airlines is the flag carrier of Malaysia and a member of the Oneworld airline alliance.
How to reach a person at Malaysia Airlines
Customer Service :+60 3 7843 3000
Malaysia Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Malaysia Airlines
We receive occasional complaints about Malaysia Airlines. Here's a recent case where the airline changed its flight times and disrupted a passenger's trip.
How to resolve a problem with Malaysia Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Malaysia Airlines mailing address
American Cruise Lines
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport Subang
Selangar Darul Ehsan, Malaysia 47200
https://www.malaysiaairlines.com/us/en.html
Malaysia Airlines social media channels
Malaysia Airlines executive customer service contacts
Primary Contact
Emily Sheela Koshy
Head of Customer Relations
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
emily@malaysiaairlines.com
Secondary Contact
Roslan Ismail
Head of Global Sales
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
Roslan.Ismail@malaysiaairlines.com
Yin May Lau
Group Chief Marketing and Customer Experience Officer
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
yin.lau@malaysiaairlines.com
Chief Executive
Izham Ismail
Chief Executive Officer
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
izham.ismail@malaysiaairlines.com
How to get professional help with your Malaysia Airlines problem
If you need help with a Malaysia Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 19, 2014 and updated on March 26, 2024.