Norwegian Air Shuttle is the third largest airline in Europe. It offers a high-frequency domestic flight schedule within Scandinavia and to business destinations such as London, as well as to holiday destinations in the Mediterranean and the Canary Islands.
What you need to know about Norwegian Air Shuttle
We receive many complaints about Norwegian Airlines. Here's one where a passenger's flight got canceled, but Norwegian denied a refund. And here's another missing refund case.
How to resolve a problem with Norwegian Air Shuttle
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Norwegian Air Shuttle mailing address
American Cruise Lines
PO Box 115 NO-1330
Fornebu, Norway
https://www.norwegian.com/
corporate@norwegian.com
Norwegian Air Shuttle social media channels
Norwegian Air Shuttle executive customer service contacts
Primary Contact
Jon Christopher Sundby
Executive VP-Sales, Marketing and Customer Care
PO Box 115
Fornebu, Norway N-1330
jon.sundby@norwegian.no
+47 45 45 60 12
Secondary Contact
Edward James Searle Thorsted
Chief Customer Officer
PO Box 115
Fornebu, Norway N-1330
edward.thorsted@norwegian.no
Chief Executive
Geir Magne Karlsen
Chief Executive Officer
PO Box 115
Fornebu, Norway N-1330
geir.karlsen@norwegian.no
How to get professional help with your Norwegian Airlines problem
If you need help with a Norwegian Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on September 17, 2015 and updated on March 26, 2024.