Iberia is the largest airline in Spain. Based in Madrid, it operates an international network of services from its main bases of Adolfo Suárez Madrid-Barajas Airport and Barcelona El Prat Airport. It is owned by International Airlines Group (IAG). IAG also owns British Airways, Vueling and Aer Lingus.
How to reach a person at Iberia Airlines
Iberia Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
From Iberia website:
Offices in USA
Bookings
From Monday to Sunday 00.00–24.00 (Spanish and English).
Iberia Baggage Services Centre
Customer Service (Canada) –customersfirst@dominos.ca
Customer Service (Philippines) –customercare@dominospizza.ph
Customer Service (Malaysia) – contactus.my@dominos.com.my
Customer Service (Singapore) –contact.sg@dominos.com.sg
Domino’s Compliance Team –compliance@dominos.com
Media Contacts – media@dominos.com
Donations – communitygiving@dominos.com
Customer service resources
Customer Service incident claims
Customer Service plan (helpful document containing Iberia’s commitment to customers)
What you need to know about Iberia Airlines
We receive occasional complaints about Iberia Airlines. The airline lost this customer's luggage. Also, the airline delayed a reimbursement check to this reader.
How to resolve a problem with Iberia Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
If our contacts don’t resolve the matter to your satisfaction you can also try writing to IAG group at
International Airlines Group, Waterside (HAA2), PO Box 365, Harmondsworth, UB7 0GB, +44 (0) 20 8564 2800
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Iberia Airlines mailing address
Calle Velazquez
130
Madrid, Spain E-28006
https://www.iberia.com/us/
Iberia Airlines social media channels
Iberia Airlines executive customer service contacts
Primary Contact
Gabriel Perdiguero
Chief Customer and Transformation Officer
Las Rozas de Madrid
Community of Madrid, Spain
gperdiguero@iberia.es
+34 901111500
Chief Executive
Javier Sánchez-Prieto
Chairman and CEO
Calle Velazquez
130
Madrid, Spain E-28006
javier.sanchezprieto@col.vueling.com
+34 915 87 73 31
How to get professional help with your Iberia Airlines problem
If you need help with a Iberia Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on September 1, 2015 and updated on March 26, 2024.