Koninklijke Luchtvaart Maatschappij, best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM’s headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates scheduled passenger and cargo services to more than 130 destinations worldwide. It is the oldest airline in the world still operating under its original name.
Customer service resources
What you need to know about KLM Royal Dutch Airlines
We receive many complaints about KLM Royal Dutch Airlines. Here's one where the airline charged a reader in euros instead of dollars. And here's a passenger who was left behind because there was no room for her dog.
How to resolve a problem with KLM Royal Dutch Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
KLM Royal Dutch Airlines mailing address
Amsterdamseweg 55
Amsterdam, Netherlands 1117 ZL
https://www.klm.com/
KLM Royal Dutch Airlines social media channels
KLM Royal Dutch Airlines executive customer service contacts
Primary Contact
Maarten Stienen
COO and Managing Director
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
maarten.stienen@klm.com
Secondary Contact
Erik Swelheim
CFO
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
Erik.swelheim@klm.com
Miriam Kartman
Executive VP, Human Resources & Industrial Relations
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
miriam.kartman@klm.com
Chief Executive
Marjan Rintel
President and Chief Executive Officer
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
marjan.rintel@klm.com
How to get professional help with your KLM Royal Dutch Airlines problem
If you need help with a KLM Royal Dutch Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on September 2, 2015 and updated on March 26, 2024.