KLM Royal Dutch Airlines Customer Service Contacts

Koninklijke Luchtvaart Maatschappij, best known by its initials KLM, is the flag carrier airline of the Netherlands. KLM’s headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates scheduled passenger and cargo services to more than 130 destinations worldwide. It is the oldest airline in the world still operating under its original name.

KLM Royal Dutch Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

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What you need to know about KLM Royal Dutch Airlines

We receive many complaints about KLM Royal Dutch Airlines. Here's one where the airline charged a reader in euros instead of dollars. And here's a passenger who was left behind because there was no room for her dog.

How to resolve a problem with KLM Royal Dutch Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

KLM Royal Dutch Airlines mailing address

Amsterdamseweg 55
Amsterdam, Netherlands 1117 ZL
https://www.klm.com/

KLM Royal Dutch Airlines social media channels

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KLM Royal Dutch Airlines executive customer service contacts

Primary Contact
Maarten Stienen
COO and Managing Director
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
maarten.stienen@klm.com

Secondary Contact
Erik Swelheim
CFO
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
Erik.swelheim@klm.com

Miriam Kartman
Executive VP, Human Resources & Industrial Relations
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
miriam.kartman@klm.com

Chief Executive
Marjan Rintel
President and Chief Executive Officer
Amsterdamseweg 55
1182 GP Amstelveen
Amsterdam, Netherlands 1117 ZL
marjan.rintel@klm.com

How to get professional help with your KLM Royal Dutch Airlines problem

If you need help with a KLM Royal Dutch Airlines problem, you can contact our advocacy team or just push the button.

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