Virgin Atlantic Airways Customer Service Contacts

Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited, is a British airline with its head office in Crawley, West Sussex, England. The airline is controlled by a holding company, Virgin Atlantic Limited, which is owned 51% by the Virgin Group and 49% by Delta Air Lines.

How to reach a person at Malaysia Airlines

Toll Free : (800) 862-8621

customer.relations.us@fly.virgin.com

https://www.virginatlantic.com/us/en

Virgin Atlantic Airways Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

US Address: The Wing, 1030 Delta Boulevard, Atlanta, GA 30354. 800 862 8621

What you need to know about Virgin Atlantic Airways

We receive occasional complaints about Virgin Atlantic Airways. This passenger did not receive ticket credit after canceling her flight. The airline promised a refund but never delivered. Additionally, the airline charges a high fuel surcharge.

How to resolve a problem with Virgin Atlantic Airways

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Virgin Atlantic Airways mailing address

Virgin Atlantic Airways social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Virgin Atlantic Airways.

Virgin Atlantic Airways executive customer service contacts