Viking Cruises Customer Service Contacts

Viking is a cruise line providing river, ocean, and expedition cruises. The company has three divisions: Viking River Cruises, Viking Ocean Cruises, and Viking Expeditions.

How to reach a person at Viking Cruises

Main: (818) 227-1234

Toll Free: (800) 304-9616

Customer Service: (877) 668-4546

International: (818) 227-1234

Fax : 818-227-1237

https://www.vikingcruises.com/

Viking Cruises Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Viking Cruises

The company responds to most customer complaints in a satisfactory manner. But lately has been flirting with a downgrade in our customer responsiveness score. Here's a case where a customer incurred extra flight costs because of a medical device. Here's another one involving a voucher that didn't work. Our readers have also encountered ground transfer problems. The latest: An airline ticket refund problem and an incomplete refund.

How to resolve a problem with Viking Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Viking Cruises mailing address

Viking Cruises social media channels

Facebook

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Viking Cruises.

Viking Cruises executive customer service contacts