Asiana Airlines Customer Service Contacts

Asiana Airlines, Inc. was established in 1988 and is one of South Korea’s two major airlines. Asiana has its headquarters in Seoul. It is a member of Star Alliance. Its subsidiaries are Asiana IDT, Air Busan, and Air Seoul.

How to reach a person at Asiana Airlines

Main: +82 1588-8000

Customer Service:  +1-800-227-4262

Alternative:  +82 2 2669 1166

Fax:  +1-213-380-1710

https://flyasiana.com/

hyung@flyasiana.com

https://flyasiana.com/C/US/EN//customer/voc

Asiana Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

US Reservation Center, 3530 Wilshire Blvd. STE 1700, Los Angeles, CA 90010

What you need to know about Asiana Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Asiana Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Asiana Airline's mailing address

Customer service resources

https://flyasiana.com/C/US/EN//customer/voc

Asiana Airline's social media channels

Facebook

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Asiana Airlines.

Asiana Airline's executive customer service contacts

asianacs@flyasiana.com
Asiana Town
443-83, Ojeong-ro, Gangseo-gu
Seoul 07505, Korea