Choice Hotels International Customer Service Contacts

Choice Hotels International is a hospitality holding corporation based in Rockville, Md. The company owns the hotel and motel brands Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel & Suites, Mainstay Suites, Suburban Extended Stay, Econo Lodge, Radisson, Rodeway Inn, and Ascend Hotel Collection.

Choice Hotels International Responsiveness rating

rating
2/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Email Contacts

In order to send your email or message to Choice, you must sign in to your account and follow the prompts on this Choice page.

What you need to know about Choice Hotels International

We receive few complaints about Choice hotels. The company turned down this customer on a technicality.

How to resolve a problem with Choice Hotels International

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Choice Hotels International mailing address

1 Choice Hotels Circle
suite 400
Rockville, MD 20850
https://www.choicehotels.com/

Choice Hotels International social media channels

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Choice Hotels International executive customer service contacts

Primary Contact
Jean Lapoint
Manager, Customer Engagement
1 Choice Hotels Circle
Suite 400
Rockville, MD
Jean.LaPoint@choicehotels.com
(602) 308-5405

Secondary Contact
Raul Ramirez Sanchez
Chief Strategy & International Operations Officer
1 Choice Hotels Circle
Suite 400
Rockville, MD 20850
Raul.RamirezSanchez@choicehotels.com
(240) 753-7158

Jason Coats
Senior Director, Customer Care
1 Choice Hotels Circle
Suite 400
Rockville, MD 20850
jason.coats@choicehotels.com

Chief Executive
Patrick Pacious
President and Chief Executive Officer
1 Choice Hotels Circle
Suite 400
Rockville, MD
patrick.pacious@choicehotels.com
(301) 592-6740 or (301) 592-5000

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How to get professional help with your Choice Hotels International problem

If you need help with a Choice Hotels International problem, you can contact our advocacy team or just push the button.

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