Dairy Queen Customer Service Contacts

Dairy Queen is a restaurant chain owned and operated by Berkshire Hathaway. Other stores associated with Dairy Queen are Orange Julius and Karmelkorn Shoppes.

Dairy Queen Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

To contact the independent franchise operator of a specific location use the Store Locator.

The online contact form can be used to contact the Dairy Queen headquarters. In the body of the email, note that you want your message to be delivered to the corporate team.

What you need to know about Dairy Queen

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Dairy Queen

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Dairy Queen mailing address

8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
https://www.dairyqueen.com/

Dairy Queen social media channels

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Dairy Queen executive customer service contacts

Primary Contact
Carolyn Kidder
Senior Consumer Relations Manager
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
carolyn.kidder@idq.com

Secondary Contact
Dan Kropp
Chief Operations Officer, U.S
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
Dan.Kropp@idq.com

Chief Executive
Troy Bader
President and Chief Executive Officer
8000 Tower
8331 Norman Center Drive
Suite 700
Bloomington, MN 55437
troy.bader@idq.com

Troy Bader, will assume the role of President and CEO from 01/01/2018

How to get professional help with your Dairy Queen problem

If you need help with a Dairy Queen problem, you can contact our advocacy team or just push the button.

Get Help