Agoda Company Pte. Ltdis a online booking company for hotels, flights, car rental and Airport Transfers. It is owned by Booking Holdings Inc who also own; Priceline.com, Kayak, OpenTable,Booking.com and Rentalcars.com.
It is headquartered in Singapore but with its largest operational office in Bangkok which is where it’s senior leadership are based.
How to reach a person at Agoda
Customer Service: (866) 656-8207
Agoda Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Agoda
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Agoda
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Agoda's mailing address
30 Cecil Street
19-08 Prudential Tower
https://www.agoda.com
Agoda's social media channels
Agoda's executive customer service contacts
Primary Contact
Jeffrey Lee
Associate Vice President, Global Customer Service Operations, Customer Experience Group
30 Cecil Street
19-08 Prudential Tower
Jeffrey.Lee@agoda.com
Secondary Contact
Varuntida Varutbangkul
Vice President, Customer Experience Group
30 Cecil Street
19-08 Prudential Tower
Varuntida.Varutbangkul@agoda.com
or try varuntidavv@agoda.com
Chief Executive
John Wroughton Brown
999/9 I, 999/9 Rama 1 Road
Khet Pathum Wan, Bangkok 10330
john.brown@agoda.com
or try: johnwroughton@agoda.com
How to get professional help with your Agoda problem
If you need help with a Agoda problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 29, 2024 and updated on March 1, 2024.