Agoda Customer Service Contacts

Agoda Company Pte. Ltdis a online booking company for hotels, flights, car rental and Airport Transfers.  It is owned by Booking Holdings Inc who also own; Priceline.com, Kayak, OpenTable,Booking.com and Rentalcars.com.

It is headquartered in Singapore but with its largest operational office in Bangkok which is where it’s senior leadership are based.

How to reach a person at Agoda

Customer Service: (866) 656-8207

Agoda Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Agoda

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Agoda

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Agoda's mailing address

30 Cecil Street
19-08 Prudential Tower
https://www.agoda.com

Agoda's social media channels

Agoda's executive customer service contacts

Primary Contact
Jeffrey Lee
Associate Vice President, Global Customer Service Operations, Customer Experience Group
30 Cecil Street
19-08 Prudential Tower
Jeffrey.Lee@agoda.com

Secondary Contact
Varuntida Varutbangkul
Vice President, Customer Experience Group
30 Cecil Street
19-08 Prudential Tower
Varuntida.Varutbangkul@agoda.com

or try varuntidavv@agoda.com

Chief Executive
John Wroughton Brown
999/9 I, 999/9 Rama 1 Road
Khet Pathum Wan, Bangkok 10330
john.brown@agoda.com

or try: johnwroughton@agoda.com

How to get professional help with your Agoda problem

If you need help with a Agoda problem, you can contact our advocacy team or just push the button.

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