BJ’s Wholesale Club Holdings, Inc., commonly referred as BJ’s, is an American membership-only warehouse club chain based in Marlborough, Massachusetts, operating in the eastern United States in addition to Ohio, Michigan, Indiana, and Tennessee. The company has announced plans to expand into Alabama.
What you need to know about BJ's Wholesale Club
We receive many complaints about BJ’s Wholesale Club. Here’s one where a customer’s leather living room set is peeling. Here's our guide to buying travel through BJ's.
How to resolve a problem with BJ's Wholesale Club
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
BJ's Wholesale Club mailing address
350 Campus Drive
Marlborough, MA 01752
http://www.bjs.com/
BJ's Wholesale Club social media channels
BJ's Wholesale Club executive customer service contacts
Primary Contact
Paul W. Cichocki
Executive Vice President & Chief Commercial Officer
350 Campus Drive
Marlborough, MA 01752
pcichocki@bjs.com
(617) 448-6053
Secondary Contact
Jeff Desroches
Executive Vice President & Chief Operations Officer
350 Campus Drive
Marlborough, MA 01752
jeff@bjs.com
(774) 512-6182
Bob Eddy
President & Chief Executive Officer
350 Campus Drive
Marlborough, MA 01752
bob@bjs.com
(508) 360-3009
Chief Executive
Bob Eddy
Chief Executive Officer (interim)
350 Campus Drive
Marlborough, MA 01752
beddy@bjs.com
How to get professional help with your BJ's Wholesale Club problem
If you need help with a BJ's Wholesale Club problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 13, 2015 and updated on March 26, 2024.