BJ’s Wholesale Club Customer Service Contacts

BJ’s Wholesale Club Holdings, Inc., commonly referred as BJ’s, is an American membership-only warehouse club chain based in Marlborough, Massachusetts, operating in the eastern United States in addition to Ohio, Michigan, Indiana, and Tennessee. The company has announced plans to expand into Alabama.

How to reach a person at BJ's Wholesale Club

BJ's Wholesale Club Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about BJ's Wholesale Club

We receive many complaints about BJ’s Wholesale Club. Here’s one where a customer’s leather living room set is peeling. Here's our guide to buying travel through BJ's.

How to resolve a problem with BJ's Wholesale Club

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

BJ's Wholesale Club mailing address

350 Campus Drive
Marlborough, MA 01752
http://www.bjs.com/

BJ's Wholesale Club social media channels

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BJ's Wholesale Club executive customer service contacts

Primary Contact
Paul W. Cichocki
Executive Vice President & Chief Commercial Officer
350 Campus Drive
Marlborough, MA 01752
pcichocki@bjs.com
(617) 448-6053

Secondary Contact
Jeff Desroches
Executive Vice President & Chief Operations Officer
350 Campus Drive
Marlborough, MA 01752
jeff@bjs.com
(774) 512-6182

Bob Eddy
President & Chief Executive Officer
350 Campus Drive
Marlborough, MA 01752
bob@bjs.com
(508) 360-3009

Chief Executive
Bob Eddy
Chief Executive Officer (interim)
350 Campus Drive
Marlborough, MA 01752
beddy@bjs.com

How to get professional help with your BJ's Wholesale Club problem

If you need help with a BJ's Wholesale Club problem, you can contact our advocacy team or just push the button.

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