El Al Airlines Customer Service Contacts

El Al Israel Airlines Ltd is the flag carrier of Israel.

El Al Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about El Al Airlines

We receive occasional complaints about El Al. Here's a reader who was downgraded but could not get a refund.

How to resolve a problem with El Al Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

El Al Airlines mailing address

Ben Gurion Airport
PO Box 41
Lod, Israel 70100
https://www.elal.com/en/USA

El Al Airlines social media channels

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El Al Airlines executive customer service contacts

Primary Contact
Oren Cohen Butansky
Vice President, Customer & Service
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
orenb@elal.co.il
+972 39716720

Secondary Contact
Shlomi Zafrany
VP Commerce and International Affairs
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
shlomiza@elal.co.il
+972 39716720

Chief Executive
Dina Ben Tal Ganancia
Chief Executive Officer
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
dinabtg@elal.co.il
+972 39716720

How to get professional help with your El Al Airlines problem

If you need help with a El Al Airlines problem, you can contact our advocacy team or just push the button.

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