El Al Israel Airlines Ltd is the flag carrier of Israel.
How to reach a person at El Al Airlines
El Al Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about El Al Airlines
We receive occasional complaints about El Al. Here's a reader who was downgraded but could not get a refund.
How to resolve a problem with El Al Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
El Al Airlines mailing address
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
https://www.elal.com/en/USA
El Al Airlines social media channels
El Al Airlines executive customer service contacts
Primary Contact
Oren Cohen Butansky
Vice President, Customer & Service
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
orenb@elal.co.il
+972 39716720
Secondary Contact
Shlomi Zafrany
VP Commerce and International Affairs
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
shlomiza@elal.co.il
+972 39716720
Chief Executive
Dina Ben Tal Ganancia
Chief Executive Officer
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
dinabtg@elal.co.il
+972 39716720
How to get professional help with your El Al Airlines problem
If you need help with a El Al Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 27, 2015 and updated on March 26, 2024.