Big Bus Tours Customer Service Contacts

Big Bus Tours Ltd is an operator of open top bus sightseeing tours founded in London in 1991. The company operates in 19 cities across three continents. It is owned by a private equity partnership, Exponent LLC.

How to reach a person at Big Bus Tours

Big Bus Tours Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

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What you need to know about Big Bus Tours

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Big Bus Tours

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Big Bus Tours's mailing address

110 Buckingham Palace Road
London, SW1W 9SA
https://www.bigbustours.com/

Big Bus Tours's social media channels

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Big Bus Tours's executive customer service contacts

Primary Contact
Simon Johnson
Global Head of Customer Experience
110 Buckingham Palace Road
London, SW1W 9SA
simonj@bigbustours.com

Secondary Contact
Benoit Barraud
SVP / General Manager
110 Buckingham Palace Road
London, SW1W 9SA
benoitb@bigbustours.com

Phil Boggon
Chief Operating Officer
110 Buckingham Palace Road
London, SW1W 9SA
philb@bigbustours.com

Chief Executive
Alex Payne
110 Buckingham Palace Road
London, SW1W 9SA
alexp@bigbustours.com

How to get professional help with your Big Bus Tours problem

If you need help with a Big Bus Tours problem, you can contact our advocacy team or just push the button.

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