Big Bus Tours Ltd is an operator of open top bus sightseeing tours founded in London in 1991. The company operates in 19 cities across three continents. It is owned by a private equity partnership, Exponent LLC.
What you need to know about Big Bus Tours
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Big Bus Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Big Bus Tours's mailing address
110 Buckingham Palace Road
London, SW1W 9SA
https://www.bigbustours.com/
Big Bus Tours's executive customer service contacts
Primary Contact
Simon Johnson
Global Head of Customer Experience
110 Buckingham Palace Road
London, SW1W 9SA
simonj@bigbustours.com
Secondary Contact
Benoit Barraud
SVP / General Manager
110 Buckingham Palace Road
London, SW1W 9SA
benoitb@bigbustours.com
Phil Boggon
Chief Operating Officer
110 Buckingham Palace Road
London, SW1W 9SA
philb@bigbustours.com
Chief Executive
Alex Payne
110 Buckingham Palace Road
London, SW1W 9SA
alexp@bigbustours.com
How to get professional help with your Big Bus Tours problem
If you need help with a Big Bus Tours problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 1, 2024