Swiss International Air Lines is the flag carrier airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its headquarters are in Zurich.
How to reach a person at Swiss International Airlines
Swiss International Airlines Responsiveness rating
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Swiss International Air Lines Customer Service
1400 RXR Plaza West Tower
Uniondale NY 11556
United States of America
Contact Details
24 hours Hotline telephone number for post travel and disability (DOT Part 382) related issues:
Customer service resources
Customer service addresses:
USA: Swiss International Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale NY 11556
Canada: 1555 Peel Street, suite 800, Montreal, Quebec, H3A 3L8
What you need to know about Swiss International Airlines
We receive occasional complaints about Swiss international. Here's one recent case where the airline gave passengers seats that whey were unable to use. The airline won't compensate for lost luggage. They wouldn't help this sick customer. Also, the airline asked her for $300 to fix a ticket mistake.
How to resolve a problem with Swiss International Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Swiss International Airlines mailing address
Obstgartenstrasse 25
CH-8302 , Kloten , Switzerland
https://www.swiss.com/us/en/homepage
Swiss International Airlines social media channels
Swiss International Airlines executive customer service contacts
Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) & Member of the Board
Obstgartenstrasse 25
CH-8302 , Kloten, Switzerland
tamur.goudarzi-pour@dlh.de
+41 76 260 43 96
Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
CH-8302 , Kloten, Switzerland
julia.hillenbrand@swiss.com
Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
CH-8302 , Kloten, Switzerland
dieter.vranckx@swiss.com
+852 2866 0330
How to get professional help with your Swiss International Airlines problem
If you need help with a Swiss International Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 2, 2015 and updated on March 26, 2024.