TracFone Wireless Customer Service Contacts

TracFone Wireless, Inc. is a prepaid mobile virtual network operator in the United States, Puerto Rico, and the US Virgin Islands. TracFone Wireless is a subsidiary of Mexico’s largest telecommunications company, América Móvil.

How to reach a person at TracFone Wireless

Main: (305) 715-6500

Customer Service:  (800) 867-7183

Toll Free: (800) 867-7183

BBBComplaints@tracfone.com

https://www.tracfone.com

TracFone Wireless Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about TracFone Wireless

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with TracFone Wireless

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

TracFone Wireless's mailing address

TracFone Wireless's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at TracFone Wireless.

TracFone Wireless's executive customer service contacts