Qatar Airways Company Q.C.S.C. operating as Qatar Airways, is the state-owned flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke network, linking over 140 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base at Hamad International Airport, using a fleet of more than 100 aircraft. The carrier has been a member of the Oneworld alliance since October 2013.
Customer service resources
US customer relations office:
350 5th Avenue
Suite 7600
New York, NY 10118
Can also try the media relations email address: qrmedia@qatarairways.com.qa
What you need to know about Qatar Airways
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Qatar Airways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Qatar Airways mailing address
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
https://www.qatarairways.com/en-us/homepage.html
Qatar Airways social media channels
Qatar Airways executive customer service contacts
Primary Contact
Odete Costeira
Customer Relations Officer, USA & Canada
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
ocosteira@us.qatarairways.com
Secondary Contact
Abdulla Al Hanout
Senior Manager Customer Care
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
AAlhanout@qatarairways.com.qa
Eric Odone
Senior Vice President - The Americas
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
eodone@us.qatarairways.com
Chief Executive
Akbar_Al_Baker
President and Chief Executive Officer
Chief Executive Officer
Airport Road
Doha, Qatar
aalbaker@qatarairways.com.qa
How to get professional help with your Qatar Airways problem
If you need help with a Qatar Airways problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 28, 2014 and updated on March 26, 2024.