Hewlett Packard Customer Service Contacts

To request a return for a physical product purchased from Hewlett Packard (HP) in the United States, follow these steps:

1. Sign in to your HP account using your order details or credentials.
2. Go to My Orders.
3. If you made a guest purchase, visit the HP store and look up your order using your order number, email, and phone number.
4. Select Order Details for the specific order you want to return.
5. Click on Return Item(s).
6. Choose the item(s) you wish to return and click Continue.
7. Enter a return reason for your request.

Next, follow these additional instructions:

• Download and print your prepaid shipping label.
• Place all items in their original packaging and attach the shipping label(s) to each box.
• Take your boxed product to the FedEx Office (remember to save your receipt).

Please note the following details:

• If your purchase was made within the last 30 days, you can request a quick cancellation online. Remember that cancellation requests apply to the entire order, not individual items.
• The return needs to be reviewed after the request for orders with a total cost exceeding $250.
• If you encounter any malfunction or warranty issues, contact HP Support for assistance. An HP Case number may be requested if a return is still necessary.
• Returns for purchases made up to 30 days prior may be subject to a restocking fee of up to 15%.