American Automobile Association (AAA) is a federation of motor clubs throughout North America with each club (location) having it’s own executive leadership teams.
AAA is a privately held non-profit member association and service organization with over 60 million members in the United States and Canada.
What you need to know about American Automobile Association (AAA)
We receive many complaints about AAA. After this customer paid it directly it still charged her credit card and then refused to refund her. This customer did not receive a tour and was not refunded. Also, AAA charged the customer for a rental company bill and did not assist with resolution.
How to resolve a problem with American Automobile Association (AAA)
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
American Automobile Association (AAA) mailing address
1000 AAA Drive
Heathrow, FL 32746
https://www.aaa.com/
American Automobile Association (AAA) social media channels
American Automobile Association (AAA) executive customer service contacts
Primary Contact
Margaret Pittelkow
Vice President, AAA Automotive
1000 AAA Drive
Heathrow, FL 32746
mpittelkow@national.aaa.com
Secondary Contact
David Polansky
Senior Vice President of Administration and Chief Financial Officer.
1000 AAA Drive
Heathrow, FL 32746
dpolansky@national.aaa.com
Bryan Sander
Managing Director Member Experience
1000 AAA Drive
Heathrow, FL 32746
bsander@national.aaa.com
Chief Executive
Marshall L. Doney
President and Chief Executive Officer
1000 AAA Drive
Heathrow, FL 32746
mdoney@national.aaa.com
How to get professional help with your American Automobile Association (AAA) problem
If you need help with a American Automobile Association (AAA) problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 25, 2014 and updated on March 26, 2024.