Generali Global Assistance Customer Service Contacts

Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection it offers Standard, Preferred and Premium plans. Every Generali Global Assistance plan includes 24-Hour Emergency Assistance Services, for immediate aid accessible from anywhere in the world

Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

How to reach a person at Generali Global Assistance

Customer Service:  (800)-874-2442

Toll Free: 877-243-4135 (for emergency assistance)

International: Collect worldwide: 240-330-1529 (for emergency assistance)

customerservice@generalitravelinsurance.com

claims@generalitravelinsurance.com

http://www.generalitravelinsurance.com

Generali Global Assistance Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Start a claim online here

What you need to know about Generali Global Assistance

Generali Global Assistance has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Generali Global Assistance

Like most communication service providers, Generali Global Assistance normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Generali Global Assistance's mailing address

Generali Global Assistance's social media channels

Facebook

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Generali Global Assistance.

Generali Global Assistance's executive customer service contacts

The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such we would remain consumers that it is best to start by writing to the primary and secondary contacts. Do not start by writing to the CEO. 

The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such we would remain consumers that it is best to start by writing to the primary and secondary contacts. Do not start by writing to the CEO.