HTC is a Taiwanese consumer electronics company that specializes in mobile phones. In 2016 it branched out into virtual reality headsets.
HTC Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about HTC
We receive occasional complaints about HTC. Here’s one where the phone doesn’t work, and HTC needs to fix it.
How to resolve a problem with HTC
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
HTC's mailing address
Suite 300, 308 Occidental Avenue South
Seattle, WA 98104
https://www.htc.com/us/
HTC's executive customer service contacts
Primary Contact
Connie Sullivan
Contact Center Manager
Suite 300, 308 Occidental Avenue South
Seattle, WA 98104
Connie_sullivan@htc.com
(425) 679 5384
Secondary Contact
Eric Valente
Executive Director
Suite 300, 308 Occidental Avenue South
Seattle, WA 98104
Eric_Valente@htc.com
(425) 679 5318
André Lönne
President HTC Americas
Suite 300, 308 Occidental Avenue South
Seattle, WA 98104
Andre_Lonne@htc.com
(425) 679 5318
Chief Executive
HT Cho
Director & Co-Founder
23, Xinghua Road, Taoyuan District
Taoyuan City 330, Taiwan
HT_Cho@htc.com
https://www.linkedin.com/in/ht-cho-1439311a/
How to get professional help with your HTC problem
If you need help with a HTC problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 4, 2024