Palladium Travel Club is a vacation club loyalty program maintained by Palladium Hotels & Resorts. It offers access to over 8,000 resorts and locations worldwide.
What you need to know about Palladium Travel Club
We receive occasional complaints about Palladium Travel Club. After the customer requested to cancel the contract, the company denied her $8,174 refund. Also, this customer struggled to get out of her contract with the company.
How to resolve a problem with Palladium Travel Club
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Working hours (UTC/GMT -5 h):
Monday – Sundays 9:00 a.m. – 5:00 p.m.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Palladium Travel Club's mailing address
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
https://www.palladiumtravelclub.com/en/
Palladium Travel Club's executive customer service contacts
Primary Contact
Jose Matheu
Director of Corporate Development
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
jose.matheu@palladiumhotelgroup.com
Secondary Contact
Felipe Martinez Verde
Chief Operations Officer America
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
Chief Executive
Abel Matutes Prats
Chief Executive Officer
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
abel.matutes@palladiumhotelgroup.com
34 97 131 38 11
Fax: 34 97 131 29 64
How to get professional help with your Palladium Travel Club problem
If you need help with a Palladium Travel Club problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 4, 2024