Webjet Limited is a travel booking website offering flights, hotels, holiday packages, cruises, car hire, travel insurance and travel deals. The company has operations in Australia, New Zealand, North America, Singapore and Hong Kong.
Webjet Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
1300 137 737 (within Australia), 61 (3) 9040 0070 (overseas)
What you need to know about Webjet
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Webjet
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Webjet's mailing address
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
https://www.webjet.com.au
Webjet's executive customer service contacts
Primary Contact
John Guscic
Managing Director
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
jguscic@webjet.com.au
Secondary Contact
Shelley Beasley
Chief Operating Officer
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
sbeasley@webjet.com.au
Chief Executive
David Galt
Chief Executive Officer
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
dgalt@webjet.com.au
How to get professional help with your Webjet problem
If you need help with a Webjet problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 4, 2024