North American Moving Company Customer Service Contacts

North American Van Lines was established in 1933 by a group of 12 agents. By 1938 the network expanded to 120 agents, and with time, it grew into one of the largest trucking companies in North America.  Throughout the years the company has had several different parent companies, but today North American Moving Company is owned by. SIRVA, Inc., based in Oakbrook Terrace, Illinois.

How to reach a person at North American Moving Company

Main: 202-344-2738

Customer Service: (800) 228-3092

International: (630) 570-3516

claims@navl.com

https://www.northamerican.com/

North American Moving Company Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

For questions regarding U.S. household goods shipment call 1.800.348.2111.

For questions regarding canadian household goods shipment, call 1.866.628.5778.

For questions regarding international household goods shipment, call 1.800.944.8126 or 630.570.3516.

Customer service resources

US Moving Services Statement of Claim: North American Claims Department P.O. Box 988 Fort Wayne, IN 46801-0988 Phone: 1.800-348.3746 or Corporate Claims 1.800.926.1463.

What you need to know about North American Moving Company

We receive occasional complaints about North American Moving Company. Here’s one in which the company refused to deliver one of our reader’s belongings.

How to resolve a problem with North American Moving Company

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Global Entry's mailing address

North American Moving Company's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at North American Moving Company.

North American Moving Company's executive customer service contacts

It is not recommended that you contact the Commissioner or Deputy Commissioner with issues about Global Entry.  

Use the recommended phone and email systems first.  If unable to resolve your problem, it is more effective to contact your United States congressperson for your district and request help from their office.