Roku Customer Service Contacts

Roku provides streaming devices and services for television. All Roku-enabled products run the Roku OS. Developers can release a streaming channel or piece of content worldwide that is delivered to millions of devices, including Roku players, Roku® Streaming Sticks™ and Roku TVs. Roku content partners publish a wide variety of new streaming channels.

How to reach a person at Roku

Main: (408) 556-9040

Customer Service: (816) 272-8106

Fax: (408) 446-2427

customerservice@roku.com

customer.advocate@roku.com

https://www.roku.com/

Roku Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Roku

We receive many complaints about Roku. Here’s one where the company created a new account for customer that did not want an account.

How to resolve a problem with Roku

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Roku's mailing address

Roku's social media channels

Facebook

X

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Roku.

Roku's executive customer service contacts

Note: If you wish to file a complaint related to regarding the accessibility of it’s products and services by individuals with visual or hearing impairment, please contact:

Stephen Kay
Senior Vice President & General Counsel, Roku, Inc.
150 Winchester Circle, Los Gatos, CA 95032
accessibility@roku.com
Phone number: 408-556-9391
Fax number: 408-364-1260

Also try anthony@rokulabs.com