Saks Fifth Avenue Customer Service Contacts

Saks Fifth Avenue is a luxury retailer owned, through its parent company, by the Hudson’s Bay Company, a Canadian corporation based in Toronto. The main store of this retailer is located on 5th Avenue in New York City in the United States.

How to reach a person at Saks Fifth Avenue

Customer Service: 1-800-725-7257

Toll Free: 1-877-551-7257

Saks Fifth Avenue Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Saks Fifth Avenue

We receive few complaints about Saks Fifth Avenue. Here's a customer who did not receive a refund despite returning his package.

How to resolve a problem with Saks Fifth Avenue

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

The parent company of Saks Fifth Avenue is Saks, Inc., headquartered in New York City. Its flagship store is at: 611 5th Avenue, New York, NY 10022

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Saks Fifth Avenue's mailing address

12 East 49th Street
New York City, New York State 10017
https://www.saksfifthavenue.com/

Saks Fifth Avenue's social media channels

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Saks Fifth Avenue's executive customer service contacts

https://support.saksfifthavenue.com/s/contactsupport

Primary Contact
Andrea Robins
Director of Customer Service
225 Liberty Street
New York, NY 10281
Andrea.Robins@HBC.com

andrea.robins@s5a.com

R J Cilley
Chief Operating Officer
12 East 49th Street
New York City, New York State 10017
robert.cilley@hbc.com

Chief Executive
Marc Metrick
President
225 Liberty Street
New York , New York 1028-0097
marc.metrick@hbc.com

How to get professional help with your Saks Fifth Avenue problem

If you need help with a Saks Fifth Avenue problem, you can contact our advocacy team or just push the button.

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