Jet Airways (India) Limited provides passenger and cargo air transportation services. It operates through two segments, Air Transportation and Leasing of Aircraft. The company also leases aircrafts. It operates flights to 66 destinations in India and international countries, including Abu Dhabi, Amsterdam, Bahrain, Bangkok, Colombo, Dammam, Dhaka, Doha, Dubai, Hong Kong, Jeddah, Kathmandu, Kuwait, London Heathrow, Muscat, Paris, Riyadh, Sharjah, Singapore, and Toronto. As of December 8, 2016, the company had a fleet of 114 aircraft. Jet Airways (India) Limited was founded in 1992 and is based in Mumbai, India.
What you need to know about Jet Airways
We receive occasional complaints about Jet Airways. Here's a reader who struggled months to get his refund.
How to resolve a problem with Jet Airways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Jet Airway's mailing address
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
https://www.jetairways.com/en/US/Home.aspx
Jet Airway's executive customer service contacts
Primary Contact
Ms. Manasi Bhatia
Manager - Guest Relations
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
manasib@jetairways.com
+91 22 6121 2300
Secondary Contact
Ms. Deepika Poojary
Head of Guest Relations
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
dpoojary@jetairways.com
Ms. Sonu Kripalani
Sr. Vice President - Guest Experience (including Guest Relations)
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
skripalani@jetairways.com
Chief Executive
Amit Agarwal
Acting Chief Executive Officer & Chief Financial Officer
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
AAgarwal@jetairways.com
How to get professional help with your Jet Airways problem
If you need help with a Jet Airways problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 4, 2024 and updated on March 5, 2024.