Hotwire Customer Service Contacts

Hotwire is a discount travel service that fills airline seats, hotel rooms, and rental cars that would otherwise go unsold. It is called an “opaque” site because you don’t learn the name of your airline, car rental company or hotel until after you’ve made a nonrefundable reservation. Hotwire is owned by Expedia. Please refer to our entry on Expedia for more executive contacts.

How to reach a person at Hotwire

Main: (415) 343-8400

Customer Service:  (888) 362-1234

Toll Free: (866) 381-3981

International: +1 (417) 520-1680

Fax: (415) 343-8401

support@hotwire.com

tier3support@hotwire.com

hotwire.com

Hotwire Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Hotwire

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hotwire

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Hotwire's mailing address

Hotwire's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Hotwire.

Hotwire's executive customer service contacts

Frequently asked questions about Hotwire