Serta Simmons Bedding owns and manages two of the largest brands in the mattress industry, National Bedding Company and Simmons Bedding Company. Both companies serve as key suppliers of beds to many of the world’s leading hotel groups, resort properties, and residential mattress stores.
What you need to know about Mattresses by Serta
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Mattresses by Serta
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Mattresses by Serta mailing address
Mattresses by Serta
2600 Forbs Avenue
Hoffman Estates, IL 60192
https://www.serta.com/
Mattresses by Serta social media channels
Mattresses by Serta executive customer service contacts
Primary Contact
Pam Llanuza
Customer Service Manager
2600 Forbs Avenue
Hoffman Estates, IL 60192
pllanuza@serta.com
(847) 645-0200
Secondary Contact
Rita Falcone
Director of Customer Service
2600 Forbs Avenue
Hoffman Estates, IL 60192
rfalcone@serta.com
Simon Touma
Senior Vice President Supply Chain & Customer Experience
2600 Forbs Avenue
Hoffman Estates, IL 60192
stouma@serta.com
Chief Executive
Michael Traub
CEO
2600 Forbs Avenue
Hoffman Estates, IL 60192
mtraub@serta.com
(847) 645-0200
How to get professional help with your Mattresses by Serta problem
If you need help with a Mattresses by Serta problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 17, 2015 and updated on March 26, 2024.