Emirates Customer Service Contacts

Emirates is one of the flag carriers of the United Arab Emirates.

How to reach a person at Emirates

Main : (212) 758-3944

Customer Service: (800) 777-3999

International : +971-4-7081111

For lost and damaged baggage, +1 844 556 1400

customer.affairs@emirates.com

CustomerAffairsNY@emirates.com

https://www.emirates.com/us/english/

Emirates Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Refund requests: ekusarefunds@emirates.com
(212) 758-3944 Option 2 – Ext 241

What you need to know about Emirates

We receive many complaints about Emirates. The airline has failed to follow the 24-hour rule. Emirates also avoided taking responsibility for timely refunds.

How to resolve a problem with Emirates

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

P.O. Box 686
Dubai, U.A.E.
+971-4-7081111

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Emirates mailing address

Emirates social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Emirates.

Emirates executive customer service contacts

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